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Privacy policy

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The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted.

Web analysis (Google Analytics)

Our website uses functions of the web analysis service Google Analytics [Google Ireland Limited ("Google" - registration number: 368047), Gordon House, Barrow Street, Dublin 4, Ireland. Data is transferred to the USA (non-European) third country]. Cookies are used for this purpose, which enable your use of the website to be analysed. The information generated in this way is transferred to the provider's server and stored there. You can prevent this by configuring your browser so that no cookies are stored. We have concluded a corresponding contract with the provider for order data processing. {Use of IP addresses on the legal basis of "legitimate interest":} Your IP address is recorded, but immediately pseudonymised by deleting the last 8 bits. This means that only a rough localisation is possible. Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) and/or f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymised where technically possible. The user data is stored for a period of 2 years.

Newsletter

You have the option of subscribing to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: office@alpenzoo.at. We will then immediately delete your data in connection with the newsletter dispatch.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

Responding to enquiries about data protection

Please send your enquiry in writing or by e-mail with a copy of your ID attached to the following address:
By e-mail to office@alpenzoo.at or by post to Alpenzoo Innsbruck - Tirol, Weiherburggasse 37a, A-6020 Innsbruck, Tirol, Austria. We will then process your enquiry in accordance with the statutory provisions.

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